Accessibility

We strive to make our building and performances as accessible as possible for all audience members, regardless of their specific needs.

Assistance dogs

Assistance dog spaces are available.

BSL interpreted performances

For any signed performances we’re offering, the signer stands either stage left (auditorium right) or stage right (auditorium left), dependent on the production, to interpret the dialogue.

Box Office

Drop level counter (1100mm).

Entry

Level entry with two automatic doors.

Essential Companion tickets

Any customer who requires an Essential Companion to be present in order for them to access the venue and evacuate it in an emergency, is entitled to a free ticket for their companion.

Qualifying documentation must be shown as proof of this:

  • a letter from the local authority confirming receipt of disability allowance
  • local authority disability pass
  • local authority visual impairment card
  • disability rail card
  • doctor’s note (valid for 6 months)

Once you’ve presented your proof to the Box Office, you won’t need to show it again for 12 months from that date in order to be entitled to Essential Companion tickets.

Please note, Essential Companion tickets can only be purchased in person or by phone.

Hearing loop

A Sennheiser hearing enhancement system is in place in the auditorium and personal portable loops are available from the Box Office.

Lift access

No lift access is available to the Circle or Bar. Drinks can be pre-ordered at the kiosk on the ground floor.

Toilets

An accessible toilet is available in the theatre foyer.

Website

You may find it easier to view this website on a desktop computer or laptop if you increase the size of your screen text, which you can do through your browser:

In Internet Explorer, select View, then Text Size, and then your preferred size.

In Chrome, select More (the icon looks like 3 dots stacked on top of each other: ), and next to Zoom you’ll see options to make the page bigger (+) or smaller (-)

In Firefox select View, then Zoom, then either Zoom in (Ctrl +), Zoom out (Ctrl -) or Reset (Ctrl 0)

In Safari select View, then Increase (Ctrl +), Zoom out (Ctrl -) or Normal (Ctrl 0)

There are also a number of other settings on both your PC and your browser that may make it easier for you to view this website and others. Find out more about accessibility.

Wheelchair spaces

Six wheelchair spaces are available. A wheelchair is also available.

Please note, wheelchair spaces can only be purchased in person or by phone.